- The expense of your billing department employee salaries, add 20%-30% benefit package, and an additional $3000-$5000 per occurrence for HR and training.
- The cost of your practice management software, licensing, support, and hardware.
- Billing costs such as office supplies, clearinghouse fees, etc
The Intangibles:
- Some studies show that improperly run billing departments cost revenue loss of 30% or even greater!
- It is reported that almost 60% of in-house billing staff do not review the EOB's (Explanation of Benefits) for correct payment and rejected claims.
- Reportedly over half in-house staff have never appealed a denied claim.